Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
A: If your order hasn’t shipped yet, we’ll do our best. Hit us up ASAP with your order number and we’ll try to catch it before it leaves HQ.
Of course. We offer easy returns and free exchanges within Australia. If it’s not love at first squat, we’ll help you find what fits. Just make sure it’s unworn and tags are still attached. 🖤
Oh no — that’s not the Vertex standard. Send us a quick message with your order number and a photo of the issue. We’ll fix it fast.
Brand
Vertex means the highest point — and that’s what we aim for. Premium materials. Thoughtful design. Real comfort. Real performance. It’s the top for a reason.🔥
We’re not trying to be everything to everyone. We make limited, performance-driven pieces that feel amazing, look premium, and reflect your lifestyle. This isn’t fast fashion. It’s gear for the go-getters.
Never. Our products are 100% cruelty-free and made with recycled, sustainable materials. Good for your body. Better for the planet.
Designed with love in Melbourne. Crafted using ethical manufacturing partners who share our values — because looking good shouldn’t come at the cost of doing good.
Products
Our pieces are designed to sculpt, support, and move with you — not against you. Check out our Size & Fit Guide to find your perfect match, or message us with your measurements and we’ll sort you out. 💁♀️
Yes. Like, you’ll forget you’re wearing it comfortable. We designed our bras with soft recycled fabric, removable pads, and zero dig-in zones. Lounge-approved. Workout-approved. Confidence-approved.
Send us a message! We offer real, human sizing support — not bots. Tell us your measurements, what you like, and we’ll recommend your best fit with no pressure. We’re here to help, not push.
The Halter Top is more curve-enhancing and feminine, with a flattering wrap design — ideal for a fuller bust. The Racer Top is your everyday MVP: sleek, structured, and sporty. It’s all about your vibe.
Nope. Our high-waisted leggings are designed to stay put — no rolling, sliding, or pulling. We’ve tested them through squats, sprints, and Sunday scrolls. They don’t move unless you do. 🙌
1000%. Vertex pieces are made to flex with your life — gym, brunch, errands, couch, date night. We call it lifestyle-activewear for a reason. You move, we match.
Not even a little. All bottoms are squat-proof and selfie-ready. We hand-select our fabrics for opacity, coverage, and confidence — so you never have to second-guess.
We spent 2 years perfecting our cuts, seams, and stretch. Every stitch is intentional. These leggings sculpt without suffocating and stay up without effort. Once you go Vertex, you’ll never go back.